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Mon-Fri: 8:30am-8:30pm Sat: 9:00am-6:00pm24-7 Online Ordering
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Shipping & Returns

 

Extreme Kartz Warranty and Return Policies. 

 

Every item on our website comes with a 100% Satisfaction Guarantee (excludes special order items). If you are not completely satisfied with your order when it arrives, we¹ll refund your money or exchange any item on our website within 10 days of purchase.

 

If you are not 100% satisfied with your purchase, please call one of our trained Customer Service Representatives for a Return Authorization Number within 10 Days from receipt of order.

After 10 Days you will no longer be eligible for a return. any manufacturer issues will be handled as a warranty claim.

Once the product is physically installed, You will no longer be eligible for a return. Any issues will be handled as a vendor warranty claim.

All items require a Return Authorization Number and need to be in like new condition in their original packing, for the return process to be completed.

Customer is responsible for return shipping charges on authorized returns. 

All Special Orders are unavailable for return for any reason other than a manufacturer's defect. For information on a replacement or refund of a defective item, please refer to the individual warranty for that product. 

Please allow up to 30 days for electrical items to be credited or exchanged. 

There could be up to a 20% restocking fee on returned items based upon the Manufacturer . This is determined on a case by case basis.



Shipping


Shipping prices quoted on the website are for the 48 contiguous US States and does not include Hawaii or Alaska. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Free Shipping applies only to Standard Ground Services such as UPS and Fedex. Ground Freight Charges can be added where applicable on products that require ground freight (Bodies, Tops etc). Additional charges will not be applied without prior customer consent.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

 

 

Please feel to call us at 1-855-395-2789 and let us know what we can do for you.

 

e-mail us at sales@extremekartz.com

 Regards, 

Steve Roche

President/Owner

 

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